Frequently Asked Questions

Q: Who Is Eligible For Home Care?

A: Need for part-time skilled care: The patient must have a medical need for, and his or her doctor must prescribe, skilled nursing care or rehabilitative physical or speech therapy. The care must be needed part-time only, to help recover from an illness, injury, or acute condition. If, instead, the patient needs care because of a long-term condition or general frailty, Medicare won’t cover it. Nor will Medicare cover full-time or daily care.

Confinement to home: Medicare covers home care only if and for as long as the patient is “confined to home.” This means that the patient is unable to leave home without difficulty and with the assistance of another person or a medical device such as a wheelchair. However, it doesn’t necessarily mean bedridden.

Recovery period: Medicare covers home care only while the patient is actively recovering, which means while his or her condition is improving. Once a patient’s condition has stabilized, as determined by his or her physician, the home care agency, and Medicare, then home care coverage ends.

Medicare-approved agency: Medicare only covers home care provided by a Medicare-certified home healthcare agency. Unfortunately, this leaves out registry nurses, private therapists, and independent caregivers.

Q: What counties do you serve?

A: We currently service the following Texas counties: Collin, Cooke, Dallas, Delta, Denton, Ellis, Fannin, Grayson, Hopkins, Hunt, Kaufman, Lamar, Rains, Rockwall, Tarrant, Van Zandt, Wise, and Wood.  For a map of the counties click here!

Q: What payment types do you take?

A: A varienty of payment types are accepted.  The easiest way to find out is to give us a call and let us assist you through the process.  We have created a short list of the more common payment methods and it is on our Insurance/Medicare Replacements Page.  Click here to go there now!